urgent Care

We are happy to provide emergency medical and surgical services during regular hours. Not sure if your pet is having a medical emergency? Call us at 250-295-0312 and a friendly team member will be happy to help you get the care your pet needs.

If you reach our number after hours, you can connect to a tele-triage service, where you can consult with a registered veterinary technician for free, or with a veterinarian for a fee. The free technician consult can advise if you should seek in-person after-hours emergency veterinary care. The closest 24-hour emergency pet hospitals are Phases Veterinary Emergency Hospital in Kamloops (1 hour 45 min from Princeton) or Fairfield Animal Hospital in Kelowna (2 hours from Princeton).

Below is a list of signs that your pet likely needs immediate care. Please note that this list does not include every situation which may be an urgent emergency, if you feel your pet needs urgent care it is always best to call.

• • excessive bleeding/blood loss

  • collapse

  • seizure

  • difficulty breathing/gums turning blue

  • head or spinal trauma

  • toxicity (drugs, anti freeze, pesticides, herbicides, chocolate, raisins, tylenol, perscription medications, etc)

  • severe trauma (e.g. hit by car)

  • any animal screaming in pain

  • any animal suddenly unable to move

  • fracture with exposed bone

  • puncture or cut into the abdomen or lungs

  • depressed animal unable to urinate

If your pet has a medical emergency during regular business hours, call the clinic at 250-295-0312 to notify us of the nature of your emergency, as well as your estimated time of arrival. If you call and hear a message during regular business hours, it means the phone line is busy. Leave a message and then start travelling to the clinic immediately afterwards. It is important that you call first if at all possible, as we may instruct you to perform certain life-saving steps depending on the nature of the emergency prior to you travelling to the clinic. This is especially important for pet owners who are outside of town limits. Severe medical emergencies will take priority over non-emergency scheduled appointments.

We are located at 319 Laurie Currie Way in Princeton BC, which is across from the rodeo grounds in the industrial park. Turn off Princeton-Summerland Road at the Beecroft fuel station. We are the big black building beside the trees.

We have a dedicated triage room for urgent care cases, with easy roadside access

Call the regular clinic number, 250-295-0312 and listen carefully to the message. The menu will give you the option to leave a message (which will be received during regular hours), or talk to a tele-triage service. Consults with a registered veterinary technician through this service are free of charge, consults with a veterinarian will incur a charge. A technician will be able to advise if you should seek in-person after-hours veterinary care. The two closest 24-hour veterinary emergency hospitals are:

• Phases Veterinary Emergency Hospital in Kamloops (236-766-0450) – (1 hour 45 min drive from Princeton) 

• Fairfield Animal Hospital in Kelowna (250-860-6550) – (2 hours drive from Princeton)

Has your pet recently visited us for urgent care during regular hours? If you’ve got questions about their ongoing care, and it’s not an immediate life-or-death emergency, feel free to reach out via email for advice (see link below).

Please note that email is NOT a way to reach us for emergencies. We check email every few hours during evenings and weekends, provided we are within range of wifi or a cell signal, and will respond with after-hours advice for onging cases only. We may advise things you can do at home, or that you seek care at an after-hours emergency clinic. There is no additional charge for email correspondence, but please not that it is for current, ongoing cases only, and all other cases will be responded to during regular business hours. If you are unsure if your pet can wait until you receive an email response, please seek immediate care at an after-hours emergency hospital.

The two closest 24-hour veterinary emergency hospitals are:

• Phases Veterinary Emergency Hospital in Kamloops (236-766-0450) – (1 hour 45 min drive from Princeton) 

• Fairfield Animal Hospital in Kelowna (250-860-6550) – (2 hours drive from Princeton)

We provide hospitalization for pets who require intensive veterinary care and are not able to be cared for in their own homes. Your pet will be comfortable and well looked after during their stay. Pets are monitored throughout the night. We provide regular up-dates on your pet’s condition, and encourage owners to schedule a time to visit their pet in hospital regularly. Just like us, pets appreciate a visit from a familiar face when they’re not feeling well.

When your pet needs care urgently, quick results on diagnostic tests can mean the difference between life-and death. We have a comprehensive in-house lab with extensive ability for blood and urine tests, drug toxicity tests, infectious disease testing, and ECG cardiac testing, all with results in 30 minutes or less. We also offer in-house bacterial culture and sensitivity testing, meaning difficult infections can receive targeted treatment in 48 hours, rather than waiting a week for referral lab results.

In addition to these testing modalities, we are equipped with a high-definition digital x-ray and ultrasound with colour-doppler, which give us the ability to visualize and pinpoint problems.

Our surgical team offers much more than just spay and neuter services. 

We are experienced in trauma surgery for cases such as dog fights, lacerations, hit-by-car or kicked-by-horse. For anything requiring specialist orthopedic intervention, we can administer treatments that stabilize your pet for safe transfer to a referral hospital.

Many sick pets require surgical treatment. Whether your pet requires bladder stones removed, or has something lodged in it’s digestive tract, has a traumatically injured eye that requires removal rather than medical treatment, or is in need of an emergency caesarian section, we provide these surgical services and much more.